Supplementary products and services
Security Services (EDR, MDR, SOC)
Detect and respond — vessel to shore, around the clock.
Traditional antivirus is no longer enough. Globetech EDR is built on Trend Micro Endpoint Security with Trend Vision One Cyber Risk Exposure Management, adding detection, investigation and response to every endpoint, and shifting security from reactive to risk-based. It is the Detect & Respond pillar of the Defend Suite, delivered and maintained by Globetech.
What you get
- Protection against malware, ransomware and fileless attacks, with ransomware rollback and vulnerability shielding
- EDR for detection, investigation and response, managed centrally across the fleet
- Risk and exposure visibility that prioritises the most critical weaknesses before they are exploited
- Optional incident handling: alerts logged, categorised, escalated and reported by our support team
- 24/7 monitoring and response through SOC services from our partner Norma Cyber
- Email security, secure gateway and integration with your own SIEM, MDR or SOC
How it works
- 1
Review
We review your existing endpoint and security setup.
- 2
Configure
Policies, detection rules and response principles are set up and tested.
- 3
Playbooks
Operational procedures are written or aligned with yours, documented and handed over.
- 4
Operate
Alerts flow into Globetech's support framework, or to your own contact point or SOC.
Frequently asked questions
Does EDR work over satellite bandwidth?
Yes. Agents are configured for intermittent, low-bandwidth links and buffer telemetry until a link is available.
Can our own SOC receive the alerts?
Yes. Integration with an existing SIEM, MDR or SOC is supported. If you have none, we recommend SOC services from our security partner Norma Cyber, and we help with the technical setup and regular security meetings.
Who handles the alerts?
With the optional incident handling service, our support team logs, categorises and follows up alerts during business hours, and anything critical goes to the 24/7 support line. Without it, alerts go to your designated contact point.
Let's keep your fleet steady.
Tell us about your vessels and we will come back with a plan — usually within one working day.